Privacy Policy

1. Who We Are

CommercialUK is operated by CommercialUK. We provide a UK commercial property portal connecting agents with buyers and tenants. When we refer to "we", "us" or "our", we mean CommercialUK.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number and company name when you submit an enquiry or register as an agent
• Property listing details when you create or claim a listing
• Search preferences when you save a search alert

We also automatically collect usage data including IP address, browser type, pages visited and referring URLs through standard web analytics.

3. How We Use Your Information

• To facilitate property enquiries between searchers and agents
• To send property alert emails matching your saved search criteria
• To verify agent accounts and manage claim requests
• To improve our platform and user experience
• To communicate important updates about the service

4. Data Sharing

We share your enquiry details (name, email, phone, message) with the relevant property agent so they can respond to your enquiry. We do not sell your personal data to third parties.

5. Data Storage and Security

Your data is stored securely on servers located in the EU (Frankfurt) using Supabase infrastructure with encryption at rest. We implement appropriate technical measures to protect your personal information.

6. Your Rights

Under UK GDPR, you have the right to access, correct, delete or port your personal data. You can also object to processing or withdraw consent at any time. To exercise any of these rights, contact us at the address below.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Analytics cookies are only used with your consent.

8. Contact Us

For privacy-related enquiries, contact CommercialUK at privacy@commercial-uk.co.uk.